Route Service Leader: Grow Profit & Delight Customers

UniFirst Corporation; Fresno (CA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Manager in Fresno, CA to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers daily. You will drive customer satisfaction, grow accounts, and improve location profitability through strong leadership and program execution.

You’ll collaborate with local management to deliver exceptional service, negotiate contract renewals, and develop strategies that boost retention and revenue while ensuring compliance with

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Experience in customer service and leading teams is essential.
• Ability to negotiate, train, coach and lead a team.

Responsibilities

• Oversee recruiting, training, and development of Route Service Representatives and Supervisors.
• Build strong relationships with customers and drive satisfaction and growth.
• Collaborate with location management to deliver best service and programs.
• Negotiate customer contract renewals.

Skills

Team leadership

Customer service

Negotiation

Training

MS Office

Problem solving

Communication

Valid driver’s license

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst is seeking a Route Service Manager in Fresno, CA to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers daily. You will drive customer satisfaction, grow accounts, and improve location profitability through strong leadership and program execution.

You’ll collaborate with local management to deliver exceptional service, negotiate contract renewals, and develop strategies that boost retention and revenue while ensuring compliance with