Route Relief Driver: Linen Delivery & Upsell Expert

Alsco; Houston (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco is seeking a Route Relief Utility Driver to support service departments by delivering products and collecting soiled linens on assigned routes in Houston. The role emphasizes up-selling, cross-selling, and maintaining excellent customer service, reporting to the District Manager.

The position offers hourly pay of 19.50 with responsibilities including route integrity, payments handling, and collaboration with sales and operations.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Driver's license

CDL (when applicable)

Customer service

Delivery experience

Public facing work

Communication skills

Job description

Alsco is seeking a Route Relief Utility Driver to support service departments by delivering products and collecting soiled linens on assigned routes in Houston. The role emphasizes up-selling, cross-selling, and maintaining excellent customer service, reporting to the District Manager.

The position offers hourly pay of 19.50 with responsibilities including route integrity, payments handling, and collaboration with sales and operations.