Route Relief Driver & Customer Service Pro

Alsco-Uniforms-6; Slidell (LA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support our Service Departments by delivering and picking up linens on assigned routes with a focus on customer service and upselling opportunities.

You will communicate with decision-makers, resolve service concerns, and follow SOPs for installations, deliveries, and account management while maintaining accurate records and driving safely.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Delivery

Communication

Valid driver's license

CDL (when applicable)

Teamwork

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support our Service Departments by delivering and picking up linens on assigned routes with a focus on customer service and upselling opportunities.

You will communicate with decision-makers, resolve service concerns, and follow SOPs for installations, deliveries, and account management while maintaining accurate records and driving safely.