Route Planning & Logistics Coordinator

Iron Mountain; Norfolk (VA); On-site; USD 51,000 - 64,000; Full time

Job summary

Iron Mountain is seeking an experienced Transportation Coordinator to join our team in Norfolk, VA. In this role you will enable an efficient, compliant day-to-day transportation operation by supporting the Transportation Supervisor and drivers through daily route planning, staffing and training.

You will lead the daily operational planning, collaborate with drivers and management, provide essential phone support, resolve routine delivery issues, and ensure safety and performance metrics are

Qualifications

• 2–3 years in transportation or driver operations.
• Valid non CDL driving license with a clean driving record.
• Expert-level understanding of driver operations procedures.
• Proven ability to solve routing, staffing, and customer service issues.
• Willing to cover routes when needed.

Responsibilities

• Lead daily operational planning for routes and service performance.
• Provide essential phone support, resolve routine delivery issues, and cover vacant routes as needed.
• Monitor workflow, train drivers on safety and security, and run daily metrics.

Skills

Transportation operations

Non CDL driving license

Driver support & instruction

Routing & staffing problem solving

Customer service mindset

Job description

Iron Mountain is seeking an experienced Transportation Coordinator to join our team in Norfolk, VA. In this role you will enable an efficient, compliant day-to-day transportation operation by supporting the Transportation Supervisor and drivers through daily route planning, staffing and training.

You will lead the daily operational planning, collaborate with drivers and management, provide essential phone support, resolve routine delivery issues, and ensure safety and performance metrics are