Transportation Coordinator

Iron Mountain; Norfolk (VA); On-site; USD 51,000 - 64,000; Full time

Job summary

Iron Mountain is seeking an experienced Transportation Coordinator to join our team in Norfolk, VA. In this role you will enable an efficient, compliant day-to-day transportation operation by supporting the Transportation Supervisor and drivers through daily route planning, staffing and training.

You will lead the daily operational planning, collaborate with drivers and management, provide essential phone support, resolve routine delivery issues, and ensure safety and performance metrics are

Qualifications

• 2–3 years in transportation or driver operations.
• Valid non CDL driving license with a clean driving record.
• Expert-level understanding of driver operations procedures.
• Proven ability to solve routing, staffing, and customer service issues.
• Willing to cover routes when needed.

Responsibilities

• Lead daily operational planning for routes and service performance.
• Provide essential phone support, resolve routine delivery issues, and cover vacant routes as needed.
• Monitor workflow, train drivers on safety and security, and run daily metrics.

Skills

Transportation operations

Non CDL driving license

Driver support & instruction

Routing & staffing problem solving

Customer service mindset

Job description

US | VA | Norfolk | 4555 Progress Road

Full time

J0105842

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced Transportation Coordinator to join our team. In this critical role, you will be responsible for enabling an efficient, compliant, and well-supported day-to-day transportation operation. You will achieve this by providing support to the Transportation Supervisor and drivers through daily route planning, staffing, and training.

What You'll Do (Responsibilities)

In this role, you will:

• Lead the daily operational planning, including executing efficient route preparation, planning and monitoring to achieve high levels of service performance.
• Collaborate with drivers, customer service, and management by providing essential phone support, resolving routine customer delivery issues, and covering vacant routes or absences as needed.
• Ensure operational excellence and compliance by monitoring work flow, conducting check rides to train drivers on safety and security procedures, and executing daily metric reporting.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• 2 to 3 years of experience in transportation or driver operations.
• Must have a valid non CDL driving license and a consistently good driving record.
• Strong knowledge of driver operational procedures, acting as an expert-level resource to provide daily support and instruction to the driver team.
• Proven ability in problem-solving routine issues related to routing, driver staffing, and common customer service challenges.
• Must be willing to cover routes when needed

Reasonably expected salary range: $51,400.00 - $64,200.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Transportation

#transportation

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0105842