Route Planning & Dispatch Analyst

Terminix; Austin (TX); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health benefits starting day 1

401(k) with company match

Vacation and sick days

Company-paid holidays

Tuition reimbursement

Résumé du poste

Rentokil North America, Inc. is seeking a dispatcher/planner to optimize daily and weekly route plans for assigned branches. The role uses route analysis software to adjust territory plans, analyze resources, and maintain customer data, reporting metrics to the Service Planning Supervisor and field teams.

The candidate will also prepare daily summaries, communicate routes to service personnel, and参与 in ongoing data management. Strong MS Office skills and attention to detail are essential.

Qualifications

• Advanced knowledge of routing and scheduling software systems.
• Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand.
• Verbal and written communication skills, including public speaking.
• Analytical skills and attention to detail.
• Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations.
• Ability to manage multiple, repetitive tasks.
• Basic understanding of texting software or other forms of software needed to accomplish this objective.
• Ability to effectively interact with co-workers and the public.
• Basic knowledge of the company’s operating systems.

Responsabilités

• Creates route plans using work order data and route analysis software.
• Communicates routes within assigned territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates summary reports daily and provides to supervisor.
• Performs other duties as assigned.

Connaissances

Routing software

Scheduling software

Communication skills

Analytical skills

MS Office

Reading comprehension

Task management

Texting software

Interpersonal skills

Operating systems

Formation

High school diploma or GED

1-2 years dispatcher experience

Outils

Route analysis software

Description du poste

Rentokil North America, Inc. is seeking a dispatcher/planner to optimize daily and weekly route plans for assigned branches. The role uses route analysis software to adjust territory plans, analyze resources, and maintain customer data, reporting metrics to the Service Planning Supervisor and field teams.

The candidate will also prepare daily summaries, communicate routes to service personnel, and参与 in ongoing data management. Strong MS Office skills and attention to detail are essential.