Route Operations Manager: Lead Drivers & Service Delivery

Clean Harbors; Englewood (CO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health and Safety priority

Sustainability focus

Health benefits after 30 days + 401K

Employee Stock Purchase Plan

Growth and development opportunities

Tuition reimbursement and training

Job summary

Safety-Kleen is seeking a Driver Operations Manager to lead daily route completion, motivate crew, and ensure top-tier customer satisfaction while complying with all regulations. You will train drivers, manage service flow, and coach staff to meet daily goals and safety standards.

Responsibilities include scheduling, field coaching, and periodic client meetings to explore needs and opportunities, with a focus on growing the sales portfolio and maintaining rigorous paperwork discipline.

Qualifications

• Leadership experience in team direction and coaching.
• Three years of route or logistics experience.
• Intermediate computer skills for reporting and tracking.
• Excellent customer service and communication skills.
• Strong organization and attention to detail.
• Ability to perform physical functions as required.
• Willingness to complete background check, drug test, and physical.

Responsibilities

• Ensure safety is the top priority and comply with all policies.
• Train, develop, and manage route drivers and schedule activities.
• Manage flow of service requests to ensure timely service.
• Conduct end-of-day and morning checks with drivers.
• Fill in as route driver when needed.
• Provide field coaching and sales training to drivers.
• Meet with customers to discuss needs and opportunities.
• Identify opportunities to increase sales portfolio.
• Schedule services and resolve route issues and complaints.
• Ensure paperwork and files are properly maintained.
• Follow all local, state, and federal regulations and guidelines.
• Operate vehicles safely according to DOT and company rules.
• Adhere to environmental and safety operating guidelines.

Skills

Leadership experience

Route/logistics experience

Computer skills

Customer service

Organization

Physical ability

Background check/drug test/physical

Job description

Safety-Kleen is seeking a Driver Operations Manager to lead daily route completion, motivate crew, and ensure top-tier customer satisfaction while complying with all regulations. You will train drivers, manage service flow, and coach staff to meet daily goals and safety standards.

Responsibilities include scheduling, field coaching, and periodic client meetings to explore needs and opportunities, with a focus on growing the sales portfolio and maintaining rigorous paperwork discipline.