Route Driver & Customer Service Specialist

Vital Records Control (VRC); Baton Rouge (LA); On-site; USD 36,000 - 50,000; Full time

Job summary

Vital Records Control (VRC) in Baton Rouge is seeking a dependable Driver to transport documents and materials while upholding strict safety and accuracy standards. The role requires timely deliveries, adherence to traffic laws, and following company policies.

The position emphasizes strong navigation, map-reading, and communication with the Records Center. Candidates must pass licensing, MVR, and background checks and be willing to work overtime and holidays as needed.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is required.
• MVR Check will be performed.
• Background check will be conducted.
• Must be able to pass random drug screens.
• Must be able to carry a cell phone for constant communication with Records Center.
• Strong commitment to accuracy and quality.
• Must be able to work overtime and around the clock including holidays.
• Strong directional awareness and navigational skills.
• Commercial Driver’s License, if applicable.

Responsibilities

• Drive vans or box trucks to customer locations.
• Report to work on time prepared to perform the duties of the position.
• Meet department productivity and quality standards.
• Receive, comprehend, and respond appropriately to direction.
• Work with customers to fulfill customer service requests.
• All other duties as assigned by supervisor or DOO.
• In inclement weather, report to work two hours before scheduled time to account for delays and potential tire chain installation.

Skills

Positive attitude

Adaptable to changing directions

Organized and detail oriented

Team player

Policy compliant

Self-motivated

Works under pressure

Navigational skills

Reads city maps

City street knowledge

Handheld device operation

Electric pickers usage

Education

High School Diploma or equivalent

Valid driver’s license

MVR Check

Background check

Must pass random drug screens

Must carry a cell phone for constant communication

Strong commitment to accuracy and quality

Overtime and holidays availability

Commercial Driver’s License, if applicable

Tools

Handheld device

Electric pickers

Job description

Vital Records Control (VRC) in Baton Rouge is seeking a dependable Driver to transport documents and materials while upholding strict safety and accuracy standards. The role requires timely deliveries, adherence to traffic laws, and following company policies.

The position emphasizes strong navigation, map-reading, and communication with the Records Center. Candidates must pass licensing, MVR, and background checks and be willing to work overtime and holidays as needed.