Route Driver

Boar's Head Brand; Mount Juliet (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A well-known food company is seeking a Route Driver in Mount Juliet, TN. This role is essential for establishing and maintaining customer relationships while managing deliveries and service levels. Candidates should have a high school diploma, 3 years of experience in customer service, and a valid driver's license. The ideal candidate is customer-focused, flexible, and enjoys working both independently and as part of a team. Opportunities for training and development are provided within the role.

Qualifications

• Must have 3 years of experience in customer service, sales, or warehouse roles.
• Valid driver’s license and clean driving record required.
• Basic computer skills are necessary.

Responsibilities

• Deliver perishable goods to customers efficiently.
• Complete bi-weekly customer inventory checks.
• Engage with deli management to understand customer needs.

Skills

Customer service

Basic math skills

Communication in English

Education

High school diploma or equivalent

Job description

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Hiring Company

Delicatessen Services Co., LLC

Overview

The Route Driver plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Essential Functions

• Itemized check-in of delivered goods with a customer representative
• Complete bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out-of-date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross-merchandising
• Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

• High school diploma or equivalent; including basic math and reasoning
• Ability to speak and read English
• 3 years of experience in customer service, sales, warehouse, or similar role
• Successful mastery of Brand Associate essential functions and requirements
• Valid driver’s license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service
• Company History
• ServSafe certification
• DOT compliance and Safe Driver training

Location

Mt Juliet, TN

Time Type

Full time

Department

Falls City Deli Provisions