Route Driver

Boar's Head Brand; Falls City (NE); On-site; USD 42,000 - 52,000; Full time

Job summary

The Route Driver position at Delicatessen Services Co., LLC in Mt Juliet, TN is responsible for delivering perishable goods, supporting inventory, and maintaining strong customer relationships with deli customers and retail partners.

You will perform itemized checks at delivery, manage bi-weekly orders and credits, and participate in Go‑Spot‑Check missions while adhering to safety and ServSafe standards in a refrigerated environment.

Qualifications

• High school diploma or equivalent, including basic math and reasoning.
• Speak and read English.
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role.
• Valid driver’s license and clean driving record.
• Basic computer skills.

Responsibilities

• Itemized check‑in of delivered goods with a customer representative.
• Complete bi‑weekly customer inventory.
• Create bi‑weekly orders based on established inventory levels.
• Pull credits, create out‑of‑date memos, and issue customer credits.
• Complete merchandising resets and recommend opportunities for cross‑merchandising.
• Complete 1‑on‑1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go‑Spot‑Check missions.
• Delivery of perishable goods to customers.
• Monitor truck maintenance schedule and coordinate necessary maintenance.
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Skills

English language

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Hiring Company:

Delicatessen Services Co., LLC

Overview:

The Route Driver plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:

Essential Functions

• Itemized check‑in of delivered goods with a customer representative
• Complete bi‑weekly customer inventory
• Create bi‑weekly orders based on established inventory levels
• Pull credits, create out‑of‑date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross‑merchandising
• Complete 1‑on‑1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go‑Spot‑Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

• High school diploma or equivalent, including basic math and reasoning
• Ability to speak and read English
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
• Successful mastery of Brand Associate essential functions and requirements
• Valid driver’s license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service
• Company History
• ServSafe certification
• Deli Operations
• Slicer use, maintenance, and cleaning
• Deli scale operation and sanitation
• Proper slicing technique, product wrapping, and handling
• DOT compliance and Safe Driver training

Location:

Mt Juliet, TN

Time Type:

Full time

Department:

Falls City Deli Provisions