Route Delivery Lead: Customer Service Pro

Canteen North America; Garner (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Canteen North America is seeking a Route Manager to safely operate a company vehicle and deliver products along an assigned route while delivering exceptional customer service. The role emphasizes strong time management, safety awareness, and the ability to build positive relationships with customers.

The position requires punctuality, attention to DOT regulations, and the capability to manage documentation and on-site communications effectively.

Qualifications

• Valid driver's license and clean driving record.
• Delivery/route driving or customer service experience preferred.
• Ability to lift up to 50 pounds and perform manual handling.
• Strong communication and time-management skills.
• Ability to work independently and on a schedule.
• Familiarity with local routes is a plus.

Responsibilities

• Safely operate a company vehicle and complete daily delivery routes.
• Load, transport, and unload products per procedures.
• Deliver accurately on schedule and maintain customer service.
• Verify quantities, collect signatures, and maintain records.
• Perform pre-trip and post-trip inspections; report safety concerns.
• Follow DOT regulations and company safety standards.
• Maintain delivery records and complete paperwork or logs.
• Build positive relationships with customers to support satisfaction.

Skills

Valid driver's license

Clean driving record

Delivery/route driving experience

Customer service experience

Ability to lift up to 50 pounds

Strong communication skills

Time management

Job description

Canteen North America is seeking a Route Manager to safely operate a company vehicle and deliver products along an assigned route while delivering exceptional customer service. The role emphasizes strong time management, safety awareness, and the ability to build positive relationships with customers.

The position requires punctuality, attention to DOT regulations, and the capability to manage documentation and on-site communications effectively.