Route Delivery & Customer Service Specialist

Gentell; Garfield Heights (OH); On-site; USD 2,066,400 - 3,444,000; Full time

Job summary

Gentell is a leading wound care company with global operations, including offices, distribution centers and manufacturing plants. This role combines delivery with customer service on established routes, focusing on loading/unloading, safety, and frontline customer interaction.

Travel may include working indoors and outdoors; PPE is provided and you will be a representative of Gentell at customer sites. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED or equivalent required.
• Valid driver's license and clean driving record.
• 3 years of delivery and customer service experience or equivalent.
• Strong communication and organizational skills; ability to multi-task.
• Experience with vehicle maintenance and safety procedures.

Responsibilities

• Operate and drive light trucks to deliver Gentell products.
• Perform pre-trip vehicle inspection and safe loading/unloading.
• Ensure accurate delivery paperwork and stock documentation.
• Communicate effectively with customers and corporate office.
• Report vehicle issues, accidents, or delivery problems to supervision.

Skills

Customer Focus

Communication

Energy & Stress

Teamwork

Problem Solving

Accountability and Dependability

Ethics and Integrity

Education

High School Diploma or GED

Job description

Gentell is a leading wound care company with global operations, including offices, distribution centers and manufacturing plants. This role combines delivery with customer service on established routes, focusing on loading/unloading, safety, and frontline customer interaction.

Travel may include working indoors and outdoors; PPE is provided and you will be a representative of Gentell at customer sites. Strong communication and organizational skills are essential.