Rotating Teller: Dynamic Frontline Banker

Community Bank, N.A.; Town of Canandaigua (NY); Presencial; USD 23 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Vision & Dental insurance

401K with match

Paid vacation

Resumo da oferta

Community Bank, N.A. in Upstate New York is seeking a part-time Teller to deliver welcoming, accurate, and customer-focused service. You will process deposits, withdrawals, and routine transactions, verify identities, and support digital banking adoption across branches.

The role requires strong communication, math accuracy, and adherence to security procedures, with travel to multiple branches as needed for coverage.

Qualificações

• Excellent interpersonal, listening, and communication skills with the ability to create positive customer interactions
• Strong attention to detail with accurate and proficient math skills
• Clear thinking, sound judgement, and the ability to stay focused in a fast-paced environment
• Ability to follow established procedures, prioritize tasks, and maintain confidentiality

Responsabilidades

• Serve as a welcoming and professional first point of contact for customers entering the branch
• Provide friendly, accurate, and efficient service while processing routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds
• Engage customers in need-based conversations to understand how the bank can service their transactional needs
• Identify opportunities to direct customers to appropriate team members for additional services or solutions
• Educate customers on digital banking tools and self-service options to enhance convenience and confidence
• Assist with routine inquiries and concerns, escalating to more complex issues as appropriate
• Support lobby management by helping guide customers to the right team member or service area
• Answer incoming telephone calls promptly and professionally, directing inquiries and providing assistance in accordance with bank standards
• Engage customers in needs-based discussions to identify appropriate banking solutions without pressure-based selling
• Partner with branch team members to connect customers with specialists for more complex financial needs
• Support branch goals by consistently modeling strong service behaviors and effective customer engagement
• Collaborate effectively with team members to support branch operations and customer experience goals
• Support branch operations by assisting with customer flow, lobby engagement, and routine operational tasks as needed
• Contribute to a positive, inclusive, and respectful work environment
• Take ownership of personal performance, development, and continuous improvement
• Adapt positively to change and actively support new tools, processes, and initiatives
• Actively participate in branch meetings, training programs, and professional development opportunities

Conhecimentos

Excellent interpersonal skills

Attention to detail

Math skills

Communication skills

Confidentiality

Formação académica

High School Diploma or GED

Ferramentas

Banking software

Digital tools

Descrição da oferta de emprego

Community Bank, N.A. in Upstate New York is seeking a part-time Teller to deliver welcoming, accurate, and customer-focused service. You will process deposits, withdrawals, and routine transactions, verify identities, and support digital banking adoption across branches.

The role requires strong communication, math accuracy, and adherence to security procedures, with travel to multiple branches as needed for coverage.