Ropes Course Attendant

ISEEN: Independent Schools Experiential Education Network; Pigeon Forge (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

WonderWorks is seeking energetic Ropes Course Attendants to welcome guests and guide them through a multi-level ropes course. You will ensure safety, fit harnesses, and provide clear safety information while supporting a fun, educational experience.

The role requires physical stamina, strong communication, and a customer-service mindset. Candidates must be 17 or older and available for varied shifts, including nights and weekends.

Qualifications

• Must be able to stand, walk, climb, balance, and lift up to 100 pounds.
• Excellent communication and customer service skills.
• Observational and risk-management abilities for safe guest experiences.
• Willingness to work nights, weekends, holidays, and variable weather.
• Experience with high ropes/zipline or themed entertainment is preferred.
• Must be 17 years old or older.

Responsibilities

• Greet and welcome all guests entering the ropes course area.
• Instruct, lead and supervise guests safely through the ropes course by following SOPs.
• Follow SOPs and ensure guests meet height, weight, and clothing requirements.
• Properly fit harnesses per training and manufacturer requirements.
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction.
• Perform other duties as assigned.

Skills

Physical fitness

Communication skills

Customer service

Observation

Risk management

Shift flexibility

Experience ropes/zipline

Age 17+

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.

WonderWorks (location)

Ropes Course Attendants

Our friendly Ropes Course Attendants help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!

Responsibilities

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
• Properly fit harnesses adhering to WonderWorks' training and course manufacturer' requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

Qualifications

• Ability to stand, walk, climb, balance, and lift and/or move up to 100 pounds
• Excellent communication skills and customer service skills
• Observational skills and operational risk management skills to ensure safe practices and recognize guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions required
• Previous high ropes course, zipline, or climbing experience and themed entertainment experience is preferred
• Must be 17 years or older

Job Types: Part-time, Seasonal

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.

Education