Ropes Course Attendant

Paradox; LaGrange (GA); On-site; USD 15,343 - 21,852; Part time

Benefits offered by this job

Flexible scheduling

Employee assistance program

401K with employer match

Paid vacation time off

Job summary

A leading entertainment company is seeking a Ropes Course Attendant in LaGrange, Georgia. In this role, you will ensure customer safety while guiding guests through the ropes course. Responsibilities include processing registration, providing safety equipment, and educating guests on proper techniques. Ideal candidates have strong communication and customer service skills. Competitive pay starts at $13.50 per hour, with additional benefits.

Qualifications

• Must be 18 years or older.
• Must be comfortable being at heights of 30 feet or more for extended periods.
• Successful completion of a criminal background check and drug screen.

Responsibilities

• Communicates with guests to process registration and complete orders.
• Educates guests on the Ropes Course experience and safety guidelines.
• Outfits participants with correct safety equipment.

Skills

Customer service skills

Basic math skills

Communication skills

Education

Some High School education or equivalent

Job description

Overview

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At Great Wolf, the Ropes Course Attendant ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The Ropes Course attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol.

Benefits

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
• Medical, Dental, and Vision insurance
• Health savings account
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Responsibilities

• Communicates with guests to process registration and complete orders
• Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines
• Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
• Inspects all safety equipment to ensure proper function
• Ability to assess and assist in possible emergency situations and help scared participants
• Ensures the daily operation adheres to operating procedure guidelines
• Provides outstanding customer service and engages in suggestive selling
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
• Must successfully complete ropes course and annual training covering operating procedures and technical competencies
• Assists in other retail outlets/attractions as needed

Basic Qualifications & Skills

• Must be 18 years or older
• Some High School education or equivalent
• Must be comfortable being at heights of 30 feet or more for extended periods of time
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract, multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background check and drug screen

Estimated Salary Range

$13.50 per hour base salary

An employee’s pay within the salary range will be based on factors including education, qualifications, certifications, experience, skills, location, and business needs. The range is part of Great Wolf’s total compensation package. Other rewards may include bonuses, Paid Time Off, and other perks.

Application Instructions

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be invited to setup an interview or attend an upcoming hiring event.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants for pay inquiries or disclosures of pay under regulated circumstances, as described by 41 CFR 60-1.35(c) and related regulations.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination and require affirmative action to employ individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.