Rooms Leader in Development: Hotel Management Path

Omni Hotels & Resorts; Florida; On-site; USD 48,000 - 60,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a Rooms Leader-in-Development (LID) graduate to become a future manager. The 12‑month program runs 40 hours per week in the department plus 10 hours of Learning Commitments on the property.

You will supervise staff, schedule shifts, maintain payroll records, clean and inspect guest rooms, respond to guest requests, monitor inventory, interview candidates, and track training steps to ensure excellence in service and operations.

Qualifications

• Associate degree or higher in Hospitality Management is preferred.
• Strong interpersonal and customer service orientation required.
• Outstanding written and verbal communication skills.

Responsibilities

• Oversees the performance of staff and takes corrective actions when necessary.
• Scheduling of staff
• Maintains accurate payroll records to ensure staff is paid correctly
• Cleaning and inspecting guest rooms
• Responds to guest requests and complaints as required
• Monitor's product inventory and order additional products as necessary
• Interviewing and selection of staff
• Follow up on established training steps
• Handle guest comments and complaints and ensure guest satisfaction
• Communicate with guests and receive feedback
• Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards
• Meetings with Division head and HR director regularly

Skills

Interpersonal skills

Customer service

Communication skills

Attention to detail

Education

Associate degree or higher in Hospitality Management

Job description

Omni Amelia Island Resort & Spa is seeking a Rooms Leader-in-Development (LID) graduate to become a future manager. The 12‑month program runs 40 hours per week in the department plus 10 hours of Learning Commitments on the property.

You will supervise staff, schedule shifts, maintain payroll records, clean and inspect guest rooms, respond to guest requests, monitor inventory, interview candidates, and track training steps to ensure excellence in service and operations.