Rooms Inspector: Lead Housekeeping & Quality Assurance

Shamin Hotels Master; Richmond (VA); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

Dental insurance

401k plan

Paid time off

Hotel discounts

Descripción de la vacante

The Hilton Richmond Hotel & Spa/Short Pump, part of Shamin Hotels, seeks a Rooms Inspector in the Housekeeping department in Richmond, VA. This full-time role focuses on inspecting rooms, supervising staff, and maintaining cleanliness standards to ensure a positive guest experience.

The position offers daytime hours (8:30 am–5:30 pm) with a hourly wage of $17.00–$18.75 and a comprehensive benefits package including medical, vision, dental, life insurance, disability coverage, a 401k plan, paid

Formación

• One year experience as a housekeeper or cleaner is required.
• Strong guest service skills and clear communication.
• Ability to work well under stress and handle guest complaints.
• Excellent time management and high attention to detail.
• Discretion and confidentiality are essential.
• Reliable transportation is required.
• Physically able to move and lift items up to 50 lb.
• Ability to stand/walk for long periods and work day shifts, weekends, and some holidays.

Responsabilidades

• Lead and supervise Room Attendants and Housepersons to meet cleanliness standards.
• Coordinate with Front Desk and supervisors to support daily operations and communications.
• Inspect rooms, assign and manage room inventory.
• Verify room status and report discrepancies.
• Monitor linen rooms, carts, and inventories.
• Coordinate with Engineering for maintenance of guest rooms and public areas.
• Perform room attendant, houseperson, or laundry duties as needed.
• Greet guests warmly and address issues to ensure a positive stay.

Conocimientos

Guest service

Communication

Time management

Confidentiality

Physical stamina

Descripción del empleo

The Hilton Richmond Hotel & Spa/Short Pump, part of Shamin Hotels, seeks a Rooms Inspector in the Housekeeping department in Richmond, VA. This full-time role focuses on inspecting rooms, supervising staff, and maintaining cleanliness standards to ensure a positive guest experience.

The position offers daytime hours (8:30 am–5:30 pm) with a hourly wage of $17.00–$18.75 and a comprehensive benefits package including medical, vision, dental, life insurance, disability coverage, a 401k plan, paid