Rooms Division Manager

Hyatt Hotels Corporation; Kansas City, Northern (MO, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Hyatt Regency Lake Washington at Seattle's Southport in Renton, WA, is seeking skilled Rooms Division leadership to oversee Front Office and Housekeeping operations on site. You will drive service quality, guest satisfaction, and revenue opportunities while guiding a multi-department team.

Ideal candidates hold a hospitality degree and have 3–5 years in Rooms Division with at least 2 years in management, bringing strong leadership and interpersonal skills to the role.

Qualifications

• University degree or diploma in Hospitality or Tourism Management.
• 3–5 years of progressive Rooms Division experience.
• At least 2 years in a managerial role (e.g., Front Office Manager, Housekeeping Manager).

Responsibilities

• Manage day-to-day Rooms Division operations across Front Office and Housekeeping.
• Drive service quality and guest satisfaction in line with brand standards.
• Optimize revenue opportunities and monitor performance.
• Support team development and performance through coaching and guidance.

Skills

Leadership

Problem-solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism Management degree/diploma

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

To ensure the smooth and efficient operation of all aspects of the Rooms Division, including Front Office, Housekeeping, and related services, in accordance with established brand standards and hotel policies. The role involves managing day-to-day operations, driving service quality, maintaining high levels of guest satisfaction, optimizing revenue opportunities, and supporting team development and performance.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism Management. Minimum 3–5 years of progressive work experience in Rooms Division operations, with at least 2 years in a managerial role such as Front Office Manager, Housekeeping Manager, or similar. Strong leadership, problem-solving, administrative, and interpersonal skills are essential, along with the ability to manage multiple operational areas effectively.

Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US

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