Rooms Division Leader | Nantucket Luxury Resort

Château des Avenières; Nantucket (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(K) plan

Life insurance

Long term care

Health club reimbursement

Dining/Retail/Hotel discounts

Job summary

The Wauwinet Inn on Nantucket, part of White Elephant Resorts, seeks a Rooms Division Manager to oversee Front Office, Bell Services, Concierge, Housekeeping, and related outlets. You will drive guest satisfaction, optimize occupancy, and partner with leadership to maintain luxury standards.

Ideal candidates have 2+ years in a similar role, strong leadership, and a proven track record in resort operations, budgeting and staff development.

Qualifications

• Must have a minimum of 2 years' experience in a similar role, preferably within a resort style hotel.
• Strong interpersonal skills and ability to foster collaborative, rewarding work environment.
• Excellent communication and guest-relations skills; ability to manage multiple departments.
• Experience with budgeting, purchasing, quality control, and staff training.

Responsibilities

• Oversee daily operations of the Rooms Division, including Front Office, Bell Services, Drivers, Concierge, Housekeeping, Beach staff and Retail.
• Collaborate with the Managing Director on budgeting, purchasing, quality control, training and standards; act on MD's behalf when needed.
• Lead department heads and ensure seamless guest experiences and maximum room revenue and occupancy.

Skills

Leadership

Interdepartmental Collaboration

Guest Experience

Budgeting

Training & Development

Microsoft Office

Tools

Microsoft Office

Job description

The Wauwinet Inn on Nantucket, part of White Elephant Resorts, seeks a Rooms Division Manager to oversee Front Office, Bell Services, Concierge, Housekeeping, and related outlets. You will drive guest satisfaction, optimize occupancy, and partner with leadership to maintain luxury standards.

Ideal candidates have 2+ years in a similar role, strong leadership, and a proven track record in resort operations, budgeting and staff development.