Rooms Controller

Vacatia; Florida; On-site; USD 14,000 - 22,000; Full time

Job summary

Vacatia in Weston, FL is seeking a Room Control team member to help manage room assignments, support Front Desk and Reservations, and ensure a smooth check-in experience for guests. You will monitor inventory, respond to online inquiries, and maintain accurate documentation while collaborating with multiple departments to deliver outstanding guest service.

The role requires strong communication, problem solving, and reliability, with a flexible schedule including evenings, weekends, and

Qualifications

• 2 years of front office experience in resort or timeshare preferred.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and reservation management systems.
• Excellent communication and problem solving abilities.
• Dependable, detail oriented, able to work independently or as part of a team.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Manage room assignments for all pending and last minute reservations.
• Collaborate with Front Desk and Reservations to ensure smooth operations.
• Monitor room inventory and communicate occupancy updates to management.
• Identify and report potential overbooking or availability issues.
• Respond to guest messages and reviews across online travel platforms.
• Maintain accuracy in documentation reports and system entries.
• Assist with check ins and check outs and guest service needs as required.
• Provide professional courteous communication with both guests and team members.

Skills

Front office experience

Organizational skills

Multitasking

Microsoft Office

Reservation systems

Communication skills

Problem solving

Attention to detail

Flexible schedule

Tools

Reservation management systems

Job description

Now Hiring Rooms Control Keep Our Resort Operations Running Smoothly Location 16461 Racquet Club Rd Weston FL 33326 Pay Rate 16hr Are you detail oriented organized and passionate about delivering great guest experiences behind the scenes Do you enjoy problem solving and ensuring everything runs like clockwork If so wed love to meet you Were currently seeking a Room Control team member to join our resort operations In this vital role youll help manage room assignments coordinate with multiple departments and ensure every guest enjoys a smooth check in experience Youll also monitor room inventory respond to online guest inquiries and support our Front Desk and Reservations teams with precision and professionalism

What Youll Do

• Manage room assignments for all pending and last minute reservations
• Collaborate with Front Desk and Reservations to ensure smooth operations
• Monitor room inventory and communicate occupancy updates to management
• Identify and report potential overbooking or availability issues
• Respond to guest messages and reviews across online travel platforms
• Maintain accuracy in documentation reports and system entries
• Assist with check ins check outs and guest service needs as required
• Provide professional courteous communication with both guests and team members

What Were Looking For

• 2 years of front office experience; resort or timeshare background preferred
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office and reservation management systems
• Excellent communication and problem solving abilities
• Dependable detail oriented and able to work well independently or as part of a team
• Flexible schedule including evenings weekends and holidays

Why Join Us

• Be part of a supportive team oriented resort environment
• Gain valuable experience in resort operations and guest relations
• Opportunities for professional growth within hospitality

Ready to bring your organization skills and hospitality experience to our resort team Apply today and help us keep our guests experiences running smoothly from start to finish