Rooming Associate

Integrated Services for Behavioral Health; Lancaster (AZ); On-site; USD 32,000 - 36,000; Full time

Job summary

Fairfield Community Health Center in Lancaster, OH seeks a Rooming Associate to support patient flow and deliver quality care under supervision. Duties include room preparation, interviewing for history and vitals, and assisting with in-office procedures and testing.

The role requires an LPN license, Basic Life Support, and prior ambulatory care experience. Strong organization, teamwork, and EHR skills are essential.

Qualifications

• High school diploma or GED required.
• Graduate of an accredited practical nursing program; current LPN license.
• Current Basic Life Support certification.
• 2 years of ambulatory primary care or related office experience.
• 1 year of EHR experience preferred.

Responsibilities

• Prepare examination rooms, keep rooms neat and stocked.
• Interview patients to obtain history and vitals.
• Perform in-office procedures and testing as directed, e.g., venipuncture, injections, EKGs.
• Document patient encounters accurately in the EHR.
• Assist provider in care guidelines and standing orders.
• Maintain patient confidentiality and safety policies.

Skills

Oral communication

Phone etiquette

Teamwork

Vitals & procedures

Infection control

EHR proficiency

Time management

Professionalism

Community resources

Education

High school diploma or GED

LPN license

Basic Life Support

2 years ambulatory care experience

EHR experience

Tools

NextGen

Outlook

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Job description

We are seeking a Rooming Associate!

Fairfield Community Health Center, Lancaster, Ohio

Join our Team!

Fairfield Community Health Center's (FCHC) goal is high-quality, better care for our patients. We have been recognized as a Level 3 Patient-Centered Medical Home (PCMH) by the National Committee on Quality Assurance for all of our family practice offices. PCMH means that we offer a team approach with the patient being the most important member of the team. FCHC offers improved access to care with extended hours, as well as same-day and next-day appointments. We work with specialists and hospitals to coordinate care to be sure that the entire healthcare team is working together to assure the best possible health for our patients.

The pay range for this position is $ $23.00 to $26.00 hourly.

Position Summary

Under the general supervision of the health care provider and Clinical Manager. The Rooming Associate is responsible for assisting patients in promoting, maintaining, and improving health outcomes in collaboration with skilled practitioners.

Essential Functions and Duties

• Prepare examination rooms for patients, keeping the rooms neat, clean, and appropriately stocked.

• Show patients to examination rooms and interview patients to obtain an appropriate history, current medical information, chief complaint, reconcile current medications, vital signs, etc.

• As directed by the provider(s) and within scope, provides health education, prepares for and independently performs intra-office procedures and/or testing which may include venipuncture, administration of injections/immunizations, pulmonary function tests, ear irrigations, hot/cold packs, EKGs, breathing treatment, lab testing, dressing changes, wound cleaning, hearing and vision tests, etc.

• Documents all patient encounter information accurately and concisely using appropriate medical terminology within the electronic health record (EHR).

• Aides provider in recognizing completion of care guidelines and metrics, utilizing standing orders.

• Maintains confidentiality of all patient information and adheres to policies/safety practices as established by FCHC.

• Utilizes screening tools to assist in identifying barriers to care and working with patients and families for connection to appropriate community resources, including assisting with transportation requests and/or needs.

• Willingness to cover in the clinic for other Rooming Associate staff who are out of office based on organizational need, including Saturday coverage.

• Other duties may be assigned from time to time.

Competencies/Skills

• Demonstrates strong, effective oral expression and comprehension, while maintaining customer satisfaction.

• Proper phone etiquette.

• Demonstrates ability to work in a team environment and act independently, as situations arise.

• Demonstrates ability to obtain vitals, perform all in-house testing and procedures, and administer immunizations and injections.

• Demonstrates proper sterilization and infection control practices.

• Develops and maintains skill level on appropriate computer systems including NextGen, Outlook, and Microsoft Office Suite, specifically Word and Excel.

• Demonstrates understanding and importance of accurately recording patient encounter information in the appropriate fields and templates within the EHR.

• Demonstrates ability to assess patient flow and is attentive to the needs of the patient and clinician.

• Ability to manage time effectively.

• Applies professionalism to all interactions with health center patients, employees, providers, contractors, and vendors.

• Demonstrates dependability through good attendance and punctuality.

• Willingness to learn, embrace change, and maintain a positive attitude.

• Demonstrates knowledge of community resources available to clients based on needs and/or barriers identified through working with clients and their families.

Experience, education/training and licensure

• High school diploma or G.E.D. equivalent.

• Graduate of an accredited school of practical nursing required. Current LPN license registered with the state board of nursing required.

• Current Basic Life Support certification.

• 2 years of experience in ambulatory primary care or related office setting.

• 1 year of Electronic Health Record (EHR) experience preferred.

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

Must be able to push, pull, and assist in lifting up to 50 lbs. May be exposed to loud noises. Must be able to stand and sit for extended periods of time, stoop, bend, reach, show manual dexterity, and clearly communicate with office personnel and external customers. May be exposed to blood and bodily fluids.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package

To learn more about our organization

www.FCHC.org

OUR MISSION

To Strengthen our Community by Caring for You.

OUR VALUES

Together we RISE:
Respect
Integrity
Stewardship
Excellence

We’re an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.