Clinic Associate

Integrated Services for Behavioral Health; Lancaster (OH); On-site; USD 26,174 - 30,665; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

Employee Assistance Program

Job summary

Integrated Services for Behavioral Health is looking for a Clinic Associate in Fairfield County, OH. The ideal candidate should have a relevant Associate Degree and experience in health or business. Responsibilities include client intake, scheduling, and engagement processes.

This role offers a great work environment, competitive salary ranging from $19.00 to $22.26 hourly, and an extensive benefits package including medical, dental, and a 401K with employer match.

Qualifications

• Relevant Associate Degree and/or three years’ experience in health, business, or communications.
• Demonstrated high degree of cultural awareness.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Provide a friendly approach to clients and employees.
• Assist clients in accessing electronic health records.
• Process referral and billing data.

Skills

Cultural awareness

Communication skills

Database management

Education

Relevant Associate Degree

Tools

Carelogic

NextGen

HMIS

Job description

We are seeking a Clinic Associate!

Fairfield County, OH

We are a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve southeastern and central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The pay range for this position is $19.00-$22.26 hourly, based on experience.

Essential Functions

• Personifies a friendly “no wrong door” approach to all ISBH employees and clients.
• Receives telephone queries and provides information locally and agencywide.
• Operates Carelogic, NextGen (electronic health record), HMIS, and other databases as assigned.
• Responsible for key elements of client intake, scheduling, and engagement process.
• Assists clients in accessing their own electronic health records.
• Collects and assists with the processing of toxicology screens in support of behavioral medicine.
• Facilitates the execution of agreements, consents, and other required client documents.
• Processes referral and billing data in compliance with monthly performance measures.
• Liaisons with coordinators and managers to ensure access and continuity of service.
• Facilitates client referrals across health & human service systems.
• Meets minimum performance standards reported monthly using systems databases.
• Performs other duties as assigned.

Minimum Requirements

• Relevant Associate Degree and/or three years’ experience/training in business, health, communications, computers, or other related areas.
• Demonstrated a high degree of cultural awareness.
• Experience with multi‑need people and families.
• Ability to use appropriate databases, spreadsheets, and other software.
• Able to communicate well through verbal/written expression.
• Effectively operates in an Internet‑based, electronic health record (EHR), HMIS and other data environments.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits

• Medical
• Dental
• Vision
• Short‑term Disability
• Long‑term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION

Delivering exceptional care through connection

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high‑quality care for those we serve, and are a leader in how we care for one another as a team.

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.