Room Service Server - Timely, Guest-Focused Delivery

Resorts World Miami Hilton; Miami (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Resorts World Miami Hilton in Miami, FL is seeking a Room Service Server to deliver and serve food and beverage to guests in a timely, friendly manner, helping the hotel sustain exceptional guest service and profitability.

You will set up trays, collect payments, and coordinate with kitchen and bar to ensure accurate orders and smooth room deliveries.

The role requires at least one year of serving experience, knowledge of POS systems, and a commitment to safety and professional communication.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year previous serving experience; hospitality background preferred.
• Knowledge of hotel property management/point of sale systems preferred.

Responsibilities

• Set up room service trays and tables for orders.
• Retrieve and deliver food and beverage orders to guest rooms.
• Serve meals and beverages; collect trays and respond to guest requests promptly.
• Present checks and obtain payment; return signed checks to order taker.
• Handle order taking by phone when needed.
• Attend required meetings and maintain safety standards.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

Resorts World Miami Hilton in Miami, FL is seeking a Room Service Server to deliver and serve food and beverage to guests in a timely, friendly manner, helping the hotel sustain exceptional guest service and profitability.

You will set up trays, collect payments, and coordinate with kitchen and bar to ensure accurate orders and smooth room deliveries.

The role requires at least one year of serving experience, knowledge of POS systems, and a commitment to safety and professional communication.