Guest Room Attendant: Sparkling Clean & Premier Service

Resorts World Miami Hilton; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Resorts World Miami Hilton in Florida is seeking a housekeeping associate to maintain guest rooms and public areas, delivering friendly service and ensuring cleanliness to hotel standards. You will perform cleaning tasks, stock supplies, respond to guest requests, and assist with safety procedures and teamwork in a fast-paced hospitality environment.

Regular attendance and punctuality are essential; prior housekeeping experience is preferred.

Qualifications

• High School graduate or equivalent preferred but not necessary.
• 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.

Responsibilities

• Check housekeeping cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens / towels and remove used amenities from room/suite.
• Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks.
• Reports rooms as clean and available; reports maintenance deficiencies to maintain room in compliance with hotel standards.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.
• Perform other duties and responsibilities as assigned or necessary.

Skills

Guest service

Punctuality

Physical stamina

Communication

Education

High School graduate or equivalent

Job description

Resorts World Miami Hilton in Florida is seeking a housekeeping associate to maintain guest rooms and public areas, delivering friendly service and ensuring cleanliness to hotel standards. You will perform cleaning tasks, stock supplies, respond to guest requests, and assist with safety procedures and teamwork in a fast-paced hospitality environment.

Regular attendance and punctuality are essential; prior housekeeping experience is preferred.