Room Service Server Part Time

The Jefferson Hotel; Richmond (VA); On-site; USD 4,100 - 8,300; Part time

Benefits offered by this job

Employee meals

Uniforms provided

Parking

Job summary

The Jefferson Hotel in Richmond, VA seeks Seasonal Room Service Attendants for our In-Room Dining team. You will deliver exceptional food and beverage service to guest rooms and participate in Friday/Saturday tea service on the mezzanine. The role requires polished presentation, strong communication, and a keen eye for detail.

Part-time shifts are available with 6 am–2 pm and 2 pm–1 am windows. Availability across all days, including weekends and holidays, is essential for scheduling flexibility

Qualifications

• Availability to work any day including weekends and holidays.
• Polished, professional appearance at all times.
• Strong verbal communication and guest-focused approach.

Responsibilities

• Set up and present trays, carts, and in-room dining amenities.
• Relay guest orders to the kitchen and confirm special requests.
• Maintain cleanliness and organization of room service areas.
• Retrieve trays and carts from guest rooms promptly and safely.
• Respond to guest inquiries with courtesy and efficiency.
• Support with tea service on the mezzanine during service windows.

Skills

Guest service

Communication

Polished appearance

Detail oriented

Teamwork

Job description

Job Details

Job Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Part TimeSalary Range: $3.50 - $5.50Job Shift: Any

The Jefferson Hotel, a celebrated luxury property in Richmond, VA, is seeking professional and service-driven Seasonal Room Service Attendants to join our In-Room Dining team for the holiday season. This role is responsible for delivering exceptional food and beverage service to guest rooms, as well as serving our traditional afternoon tea service on the mezzanine on Fridays and Saturdays. Candidates must exhibit a polished presentation, excellent communication skills, and a sharp eye for detail.

This position offers part-time opportunities, with AM shifts available from 6 am - 2 pm and PM shifts varying between 2 pm - 1 am. Scheduling is based on business needs and candidate availability.

Key Requirements

• Availability: Must be available to work any day of the week, including weekends and holidays.
• Presentation: Must maintain a professional, polished appearance at all times.
• Communication: Strong verbal communication skills and a guest-focused approach required.
• Detail-Oriented: Ability to maintain high standards of cleanliness, accuracy, and efficiency in a fast-paced environment.

Duties & Responsibilities

• Ensure proper setup and presentation of trays, carts, and in-room dining amenities.
• Accurately communicate guest orders to the kitchen and confirm special requests.
• Maintain cleanliness and organization of the room service area and pantries.
• Retrieve trays and carts from guest rooms in a timely manner.
• Respond to guest inquiries and requests with courtesy and efficiency.
• Handle guest feedback or concerns professionally, escalating when necessary.
• Assist with the execution and service of The Jefferson Hotel's traditional tea service on the mezzanine.
• Uphold The Jefferson Hotel's service standards at all times.

Qualifications

• Ability to lift, carry, and maneuver trays and carts with food and beverage items.
• Ability to stand and walk for extended periods and manage multiple tasks simultaneously.
• Able to deliver food and beverage orders to guest rooms promptly and professionally.
• Professional demeanor, reliability, and strong teamwork skills required.

Why Work Here

At The Jefferson Hotel, you'll be part of a team dedicated to delivering gracious, personalized service in one of Richmond's most iconic luxury environments. We pride ourselves on a supportive and respectful workplace where teamwork and attention to detail are valued. Team members enjoy opportunities for growth and development, along with competitive pay, employee meals, parking, and uniforms provided.