Housekeeping Supervisor

The Jefferson Hotel; Richmond (VA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Employee meals

Complimentary parking

Uniforms provided

Opportunities for growth

Job summary

The Jefferson Hotel in Richmond is seeking an active Housekeeping Supervisor to lead daily guest room cleaning and operations. You will supervise teammates, ensure luxury standards, and address maintenance and cleanliness concerns with a focus on guest satisfaction.

Ideal candidates have several years of hospitality housekeeping experience, with strong leadership, coaching, and communication skills. The role requires hands-on participation and flexibility across shifts.

Qualifications

• Availability: Must be available to work any day or evening of the week, including weekends and holidays, based on operational needs.
• Experience: Several years of hospitality housekeeping experience required; supervisory experience in a full-service hotel strongly preferred.
• Leadership: Demonstrated ability to motivate, coach, and support a team while maintaining high departmental standards.
• Hands-On Role: This is an active working supervisor position that requires daily participation in guest room cleaning and housekeeping operations.
• Physical Requirements: Ability to stand, walk, bend, reach, and lift throughout the shift in a physically demanding environment.

Responsibilities

• Clean and service guest rooms daily to support operational coverage and maintain luxury-level standards.
• Supervise housekeeping team members to ensure work is completed efficiently and with attention to detail.
• Inspect guest rooms and public areas for cleanliness, presentation, and maintenance concerns.
• Provide training, coaching, and ongoing support to housekeeping staff.
• Respond promptly and professionally to guest requests and service needs.
• Coordinate with Front Office, Engineering, and other departments to support seamless hotel operations.
• Assist with inventory management and replenishment of housekeeping supplies.
• Maintain a clean, organized, and safe working environment while following all hotel safety and sanitation procedures.
• Support scheduling, daily reporting, and other operational tasks as assigned by department leadership.

Skills

Leadership

Coaching

Communication

Team motivation

Hospitality

Tools

Microsoft Office

Job description

Job Details

Job Location: The Jefferson Hotel - RICHMOND, VA 23220

Position Type: Full Time

Salary Range: $17.50 - $19.50 Hourly

Job Shift: Any

Job Category: Housekeeping

Key Requirements

• Availability: Must be available to work any day or evening of the week, including weekends and holidays, based on operational needs.
• Experience: Several years of hospitality housekeeping experience required; supervisory experience in a full-service hotel strongly preferred.
• Leadership: Demonstrated ability to motivate, coach, and support a team while maintaining high departmental standards.
• Hands-On Role: This is an active working supervisor position that requires daily participation in guest room cleaning and housekeeping operations.
• Physical Requirements: Ability to stand, walk, bend, reach, and lift throughout the shift in a physically demanding environment.

Duties & Responsibilities

• Clean and service guest rooms daily to support operational coverage and maintain luxury-level standards
• Supervise housekeeping team members to ensure work is completed efficiently and with attention to detail
• Inspect guest rooms and public areas for cleanliness, presentation, and maintenance concerns
• Provide training, coaching, and ongoing support to housekeeping staff
• Respond promptly and professionally to guest requests and service needs
• Coordinate with Front Office, Engineering, and other departments to support seamless hotel operations
• Assist with inventory management and replenishment of housekeeping supplies
• Maintain a clean, organized, and safe working environment while following all hotel safety and sanitation procedures
• Support scheduling, daily reporting, and other operational tasks as assigned by department leadership

Qualifications

• Strong attention to detail and organizational skills
• Ability to lead by example, in a fast-paced, service-driven environment
• Excellent communication and interpersonal skills
• Ability to balance supervisory responsibilities with daily operational tasks
• Basic computer proficiency: familiarity with housekeeping systems and Microsoft Office is preferred

Traits of a Successful Candidate

• Leads with professionalism, accountability, and a positive attitude
• Takes pride in cleanliness, presentation, and guest satisfaction
• Reliable, adaptable, and team-oriented
• Strong work ethic with a willingness to support the team wherever needed
• Calm and effective under pressure in a fast-paced environment

Why Work Here

At The Jefferson Hotel, Housekeeping plays a vital role in creating the elevated experience our guests expect from one of Richmond’s most iconic luxury properties. As a Housekeeping Supervisor, you will be part of a collaborative and supportive team that values excellence, consistency, and service.

We offer employee meals, complimentary parking, uniforms provided, and opportunities for growth within a culture committed to hospitality and professional development.

• employee meals
• complimentary parking
• uniforms provided
• opportunities for growth within a culture committed to hospitality and professional development