Room Service Server (Overnight)

Parker Palm Springs; Palm Springs (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Parker Palm Springs is seeking an Overnight Room Service Server to provide exceptional F&B service in guest rooms and gardens in Palm Springs, CA. The role requires delivering items on trays, greeting guests, following safety procedures, and maintaining a clean service area.

Responsibilities include handling checks, brewing coffee, restocking supplies, and ensuring guest satisfaction while adhering to hotel standards and SOPs.

Qualifications

• Experience in room service or hospitality is preferred.
• Ability to greet guests warmly in person and over the phone.
• Knowledge of F&B handling and food safety basics.

Responsibilities

• Prepare and deliver F&B items on trays to guest rooms and gardens.
• Greet guests in rooms and by phone according to standards.
• Maintain room service area clean and organized.
• Deliver amenities and follow SOPs for room service.
• Assist with taking accurate checks and processing payments.
• Restock service counter and polish glassware and utensils.

Skills

Guest service

Communication

Multitasking

Attention to detail

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Room Service Server (Overnight)

Full Time Palm Springs, CA, US

5 days ago Requisition ID: 1432

JOB SCOPE

Responsible for providing Food and Beverage service inthe anyof the guest rooms or gardens.

JOB FUNCTIONS

• 1. Prepares and delivers the F & B items on trays according to the set standards.
• 2. Greets guests in rooms and on the phone according to the standards.
• 3. Apply food and beverage handling rules
• 4. Bring wine selections to the room withappropriate glasses, followwithproper wine service procedure.
• 5. Constantly walk the hallways, to pick up dirty trays
• 6. Deliver amenities as arranged by guest service.
• 7. Prepares accurate checks, follows cashiering procedures.
• 8. Brew fresh coffee and tea
• 9. Fill salt & pepper, sugar bowls, creamers, fold napkins and polish silverware.
• 10. Organize the trays with proper set up.
• 11. Restock the service counter with items such as straws, glasses, cups, condiments.
• 12. Polish glasses, silverware as well as trays whenever needed.
• 13. Completely understand and follow the department and hotel standards
• 14. Takes responsibility to keep the room service area clean at all times
• 15. Retrieves food items from the kitchen and beverages from the fridge OR the lounge bar.
• 16. Collects dirty items and brings them to the dishwasher.
• 17. Maintains guests satisfaction his/her top priority
• 18. Follows and works according to the standard operating procedures of the room service
• 19. Takes the initiative to serve the guests even if they are sitting in the gardens.
• 20. Responsible, along with the manager to train and motivate staff.
• 21. OTHER TASKS AS REQUIRED

This hourly rate for this position is $16.90 per hour.