Room Service Server

White Lodging; San Antonio (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

DailyPay option

Health insurance (Day 1)

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

401(k) with company match

Tuition reimbursement

Hotel/dining discounts

Leadership development

Travel/entertainment discounts

Care concierge

Job summary

White Lodging in Plaza San Antonio seeks a friendly Room Service Server to stock, set up, and deliver orders to guest rooms. You will anticipate guest needs, maintain a neat appearance, and know hotel services and menu items. Weekend, night, and holiday availability is required. Previous hospitality experience is a plus.

DailyPay option and health benefits are provided, with opportunities to grow within a premier hospitality company.

Qualifications

• Must have a passion for service and a positive attitude.
• Team-player mindset and ability to collaborate with colleagues.
• Ability to handle high-volume periods and work under pressure.
• Excellent verbal and listening communication skills.

Responsibilities

• Stock, set-up, and deliver food and beverage orders to guest rooms.
• Anticipate guest needs and provide exemplary hospitality.
• Maintain a neat and sanitary appearance by removing trays and ensuring cleanliness.
• Be knowledgeable about hotel services, menu items, preparation methods, and garnishes; answer guest questions.
• Maintain a professional personal appearance and be an ambassador of the establishment.
• Listen for and respond to guest needs or concerns to ensure quality experiences.
• Perform other duties as assigned.

Skills

Customer service

Team player

Under pressure

Communication skills

Experience preferred

Education

High school diploma or GED

Job description

Description

Position Information

Location: Plaza San Antonio

Summary

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app-perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
• Perform other duties as assigned.

What You'll Bring

• The room service server will have a passion for service with a positive, can-do attitude
• A team-player mindset
• Ability to handle high volume and work under pressure
• Excellent communication and listening skills
• Previous experience preferred, but not required
• High school diploma or GED preferred
• The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.

Other information

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.