Beverage Server - The Lobbyist

White Lodging Services, Inc.; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Paid Parental Leave

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms, dining, and

Tuition reimbursement

Job summary

White Lodging Services, Inc. is seeking hospitality team members to deliver outstanding guest experiences at its premium hotel venues. You will provide high-quality service, engage guests through friendly conversation, and create a warm, inviting atmosphere for all patrons.

You will handle setup, stay knowledgeable about menu items, work under pressure with a team, and help maintain safety and hospitality standards. Weekend availability may be required.

Qualifications

• Outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience preferred but not required.

Responsibilities

• Provide high-quality service to all guests, creating personal connections through friendly conversation and intuitive suggestions.
• Complete all necessary setup, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional appearance as an ambassador of the establishment.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

Skills

Communication

People skills

Customer service

Teamwork

Guest engagement

Tools

POS system

Job description

Description

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

• Provide high-quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary setup, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience preferred but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth