Room Service Representative

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

Maine Medical Center in Portland, ME is seeking a Room Service Representative to coordinate meal service for patients and work closely with caregivers. The role involves triaging issues to Nutrition staff to ensure timely intervention and high-quality patient experience.

The position is full-time with day shifts. A high school diploma or GED is preferred, and basic computer skills plus customer service experience are valued for this role.

Qualifications

• Education: High school diploma or GED preferred.
• Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred

Responsibilities

• Coordinate meal service and liaise with patients and caregivers to ensure timely delivery.
• Triages issues to Nutrition staff to enable prompt intervention.

Skills

Basic computer skills

Customer service

Education

High school diploma or GED

Job description

Location: Portland, ME
Facility: Maine Medical Center
Schedule: Full Time
Shift: Day
Job Category: Service/Maintenance Support
Req #: 94452
Date Posted: Sep 20, 2026

The Room Service Representative role is responsible for coordinating meal service, working closely with all patients and caregivers. Triages issues to appropriate Nutrition personnel, allowing for prompt intervention.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.48 to $23.14 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Description

Maine Medical Center

Service/Maintenance Support
Req #: 94452

Summary

The Room Service Representative role is responsible for coordinating meal service, working closely with all patients and caregivers. Triages issues to appropriate Nutrition personnel, allowing for prompt intervention.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.48 to $23.14 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [emailprotected]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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