Room Service Concierge — Delight Guests, Park Access

Loews Hotels & Co; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Job summary

Loews Hotels & Co at Universal Orlando invites you to join our Room Service team, delivering curated orders with precision and a hospitality-first approach. You will set up, deliver, and service Room Service items while maintaining Loews standards for accuracy and guest satisfaction.

We value teamwork, adaptability, and the ability to manage a flexible schedule including nights, weekends, and holidays. Benefits include one free meal per shift and free theme park access as part of our commitment

Qualifications

• Knowledge of quality food service techniques and standards.
• Prior experience in food service operation preferred.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

• Performs all duties associated with the set-up, delivery, and service of Room Service orders in accordance with Loews Hotels standards.
• Delivers and sets up amenity presentations and provides service for functions in Hospitality Suites.
• Checks all Room Service Orders for accuracy and completeness prior to departing kitchen.
• Obtains proper charge authorization or payment for orders delivered.
• Picks up soiled Room Service trays and carts from guestrooms and corridors as needed.
• Other duties as assigned.

Skills

Food service standards

High-volume service

Organizational skills

Guest service

Lifting up to 50 lbs

English communication

Flexible schedule

Job description

Loews Hotels & Co at Universal Orlando invites you to join our Room Service team, delivering curated orders with precision and a hospitality-first approach. You will set up, deliver, and service Room Service items while maintaining Loews standards for accuracy and guest satisfaction.

We value teamwork, adaptability, and the ability to manage a flexible schedule including nights, weekends, and holidays. Benefits include one free meal per shift and free theme park access as part of our commitment