Room Service Concierge

Hyde Park Hospitality, LLC; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Hyde Park Hospitality, LLC in Chicago is seeking a dedicated Room Service Associate to enhance guest satisfaction through efficient service. Duties include answering calls, taking orders, processing payments, and ensuring cleanliness in the service area.

The ideal candidate should have knowledge of food and beverage standards, strong customer service skills, and the ability to operate POS systems. A high school diploma is preferred, along with prior experience in customer service. Join our dynamic team and grow with us.

Qualifications

• Previous customer service, telephone, and cashiering experience preferred.
• Ability to remember, recite, and promote a variety of menu items.
• Must obtain any government required licenses or certificates.

Responsibilities

• Answer room service phone and take guest orders accurately.
• Input orders into POS and settle checks.
• Document orders and wait times with efficiency and accuracy.

Skills

Customer service

Food and beverage preparation knowledge

Menu item knowledge

Basic English language skills

Education

High School graduate or equivalent

Job description

Hyde Park Hospitality, LLC in Chicago is seeking a dedicated Room Service Associate to enhance guest satisfaction through efficient service. Duties include answering calls, taking orders, processing payments, and ensuring cleanliness in the service area.

The ideal candidate should have knowledge of food and beverage standards, strong customer service skills, and the ability to operate POS systems. A high school diploma is preferred, along with prior experience in customer service. Join our dynamic team and grow with us.