Room Service Attendant

Headlands Lodge, Inn at Kiwanda, Hart's Camp; Pacific City (OR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Onsite parking

Complimentary shift meal

Job summary

Meridian Restaurant and Bar at Headlands Coastal Lodge and Spa in Oregon’s coastal town seeks a Room Service Attendant. You’ll help guests enjoy Meridian’s cuisine in their rooms or cottages, greeting them warmly and taking orders with knowledge of the menu.

Key duties include assembling and delivering trays, handling billing and gratuities, operating the POS, and keeping the dining area clean. You’ll work with a team to ensure timely, friendly service and compliance with Headlands and Meridian

Qualifications

• Must be 21 years of age or older.
• Prior food service experience; preferably fine dining.
• Obtain a Food Handler Card and OLCC Permit.
• Professional appearance and excellent customer service.
• Speak, read, write, and understand English.
• Stand for long periods and lift up to 50 pounds.
• Develop and maintain collaborative working relationships with team members.

Responsibilities

• Receive and take menu-based orders with recommendations.
• Assemble trays and deliver food and beverages to guest rooms.
• Deliver trays to guest rooms in a timely manner.
• Handle billing, gratuities, and related payments.
• Maintain dining room cleanliness and perform side work.
• Operate the POS for orders and payments.
• Perform opening and closing duties as assigned.
• Comply with Headlands and Meridian Policies and OLCC laws.
• Work as a team with Headland's employees.

Skills

Age 21+

Food service experience

Food Handler Card

OLCC Permit

Professional appearance

Customer service

English proficiency

Physical ability

Team player

POS usage

Tools

POS system

Job description

Meridian Restaurant and Bar is located inside the Headlands Coastal Lodge and Spa. We are a medium sized restaurant, focused on innovative northwest coastal cuisine with all the warmth and genuineness that Oregon is famous for. Expand your skills as you take in the ever-changing view of the Oregon Coast, and serve guests from around the world, no two days are ever the same.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A day in the life...

As a Room Service Attendant, you will be providing Headlands Coastal Lodge guests, the extraordinary coastal experience of being able to enjoy Meridian’s food and drinks in the comfort of their rooms or cottages. Directly interacting with customers to help create memorable experiences.

Key Accountabilities:

Room Service Attendant

• Receive food and beverage orders while making recommendations from knowledge of the Meridian menu.
• Participates in the assembly of trays to meet guests’ requests. Deliver food and beverage orders.
• Delivers trays to guest rooms in a timely manner.
• Properly handle billing, gratuities, and other financial matters related to each guest.
• Maintain assigned and specific side work to ensure dining room cleanliness.
• Interact with guests in a friendly and efficient manner.
• Operate the POS for order placement and receipt of payment.
• Perform all opening and closing duties as assigned.
• Ensure meeting all compliance with Headlands and Meridian Policies, and the Health Department and OLCC Laws.
• Perform other duties as requested and instructed by the restaurant manager
• Work and act as a team player in all interactions with the Headland's Employees.

Requirements

You own this if you have…

• Must be 21 years of age or older
• Must have prior food service experience, preferably in a fine dining establishment.
• Obtain a Food Handler’s Card and O.L.C.C. Permit.
• Must have professional appearance and excellent customer service skills.
• Speak, read, write, and understand the primary language of the work location.
• Must be able to stand for long periods of time, stoop, bend, and lift to 50 pounds.
• Must have professional appearance and excellent customer service skills.
• Develop and maintain collaborative and respectful working relationships with team members and others.

We’ve got you covered…

Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:

• Onsite parking
• Complimentary shift meal

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.