Room Service Attendant

Noble House Pacific City LLC; United States; On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Onsite parking

Complimentary shift meal

Job summary

Noble House Pacific City LLC is seeking a Room Service Attendant for Meridian Restaurant and Bar, located inside Headlands Coastal Lodge and Spa on the Oregon coast. You will serve guests in their rooms, delivering meals and beverages with warmth and attentiveness.

Role emphasizes teamwork, professional appearance, and superb customer service. Training and a friendly coastal work environment are provided. Competitive benefits accompany the opportunity to grow in a renowned resort setting.

Qualifications

• Must have prior food service experience, preferably in a fine dining establishment.
• Must obtain a Food Handler’s Card and OLCC Permit.
• Must have professional appearance and excellent customer service skills.
• Speak, read, write, and understand the primary language of the work location.

Responsibilities

• Receive food and beverage orders and make recommendations from the Meridian menu.
• Assemble trays to meet guests' requests and deliver to guest rooms.
• Handle billing, gratuities, and other financial matters related to each guest.
• Maintain dining area cleanliness and assist with opening/closing duties.
• Operate the POS for order placement and payment.

Skills

Customer service

Team player

Professional appearance

Education

Food Handler’s Card

OLCC Permit

Job description

Meridian Restaurant and Bar is located inside the Headlands Coastal Lodge and Spa. We are a medium sized restaurant, focused on innovative northwest coastal cuisine with all the warmth and genuineness that Oregon is famous for. Expand your skills as you take in the ever-changing view of the Oregon Coast, and serve guests from around the world, no two days are ever the same.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A day in the life...

As a Room Service Attendant, you will be providing Headlands Coastal Lodge guests, the extraordinary coastal experience of being able to enjoy Meridian’s food and drinks in the comfort of their rooms or cottages. Directly interacting with customers to help create memorable experiences.

Key Accountabilities:

Room Service Attendant

• Receive food and beverage orders while making recommendations from knowledge of the Meridian menu.
• Participates in the assembly of trays to meet guests’ requests. Deliver food and beverage orders.
• Delivers trays to guest rooms in a timely manner.
• Properly handle billing, gratuities, and other financial matters related to each guest.
• Maintain assigned and specific side work to ensure dining room cleanliness.
• Interact with guests in a friendly and efficient manner.
• Operate the POS for order placement and receipt of payment.
• Perform all opening and closing duties as assigned.
• Ensure meeting all compliance with Headlands and Meridian Policies, and the Health Department and OLCC Laws.
• Perform other duties as requested and instructed by the restaurant manager
• Work and act as a team player in all interactions with the Headland's Employees.

Requirements

You own this if you have…

• Must be 21 years of age or older
• Must have prior food service experience, preferably in a fine dining establishment.
• Obtain a Food Handler’s Card and O.L.C.C. Permit.
• Must have professional appearance and excellent customer service skills.
• Speak, read, write, and understand the primary language of the work location.
• Must be able to stand for long periods of time, stoop, bend, and lift to 50 pounds.
• Must have professional appearance and excellent customer service skills.
• Develop and maintain collaborative and respectful working relationships with team members and others.

We’ve got you covered…

Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:

• Onsite parking
• Complimentary shift meal

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.