Room Service Assistant - South University - FT

Good Samaritan Society; Fargo, Northern (ND, KY); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Fargo, ND is seeking a patient-focused food service team member to perform duties related to patient meals and nourishment. You will serve meals, manage room-service deliveries, and ensure accurate diet orders while maintaining HACCP standards.

The role emphasizes direct patient interaction, teamwork with nursing, nutrition techs, and call center staff, and adherence to quality control measures in a fast-paced hospital environment.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Performs a variety of duties involved with food service for patients.
• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR levels.
• Delivers room service menus to patients and assists with meal ordering systems.
• Maintains HACCP compliance and documents intake and calorie counts.

Skills

Customer service

Food service

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Sanford S Univ Med Ctr
Location: Fargo, ND
Address: 1720 University Dr S, Fargo, ND 58103, USA
Shift: Varies
Job Schedule: Full time
Weekly Hours: 35.50
Salary Range: $15.00 - $23.00

Department Details

This position offers flexible scheduling in a fast paced work environment.

Job Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0276088
Job Function: Facilities and General Services
Featured: No