Room Service Assistant- PRN

Good Samaritan Society; Bismarck (ND); On-site; USD 21,000 - 32,000; Full time

Job summary

Sanford Health in Bismarck, ND is seeking a patient meal service teammate to support hospital dietary operations. You will serve meals and snacks to patients, deliver room service menus, and assist with dietary instructions and orders.

Role includes using computerized diet sheets, recording intake and calories, and maintaining HACCP compliance. On-the-job training is provided; prior customer service or food service experience is preferred, with flexibility for on-call PRN shifts.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Serve meals and snacks to patients in a professional manner.
• Maintain supplies up to PAR (Periodic Automatic Replenishment) levels and ensure room service delivery.
• Instruct patients on meal ordering systems and verify diet orders.
• Record intake and calories using patient computer systems and diet sheets.
• Communicate effectively with nursing staff, nutrition techs, dietitians and call center staff.

Skills

Customer service

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Bismarck Med Ctr
Location: Bismarck, ND
Address: 300 N 7th St, Bismarck, ND 58501, USA
Shift: Evening
Job Schedule: PRN
Weekly Hours: Varies
Salary Range: $15.00 - $23.00

Department Details

Rotating holidays and weekends. Hours: 4:00 pm-8:15 pm.

Job Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0270199
Job Function: Facilities and General Services
Featured: No