Room Service Assistant- Full Time Evenings

Good Samaritan Society; Bismarck (ND); On-site; USD 21,000 - 32,000; Full time

Job summary

Sanford Health's Bismarck Med Ctr in Bismarck, ND is seeking a patient-focused food service assistant to support hospital meals.

You will take and transcribe patient meal orders, serve meals and snacks, monitor inventory to PAR levels, and communicate with nursing staff, dietitians and call center personnel to ensure accurate diet orders and HACCP compliance.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Serve meals and snacks to patients in a professional manner.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Maintains compliance with HACCP guidelines and monitors PAR level supplies.
• Communicates with nursing staff, nutrition techs, dietitians and call center staff to ensure accurate diet orders and meal delivery.

Skills

Direct customer service experience

Food service experience

Therapeutic diets experience

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Bismarck Med Ctr
Location: Bismarck, ND
Address: 300 N 7th St, Bismarck, ND 58501, USA
Shift: Evening
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $15.00 - $23.00

Department Details

Rotating holidays and weekends. Hours: 11:30 am-8:00 pm.

Job Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

Benefits

• Sanford offers an attractive benefits package for qualifying full-time and part-time employees.
• Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.

For more information about Total Rewards, visit https://sanfordcareers.com/benefits.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0275478
Job Function: Facilities and General Services
Featured: No