Room Service Assistant - Sanford Medical Center - FT

Good Samaritan Society; Fargo (ND); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Fargo, ND is seeking a patient-focused Food Service Associate to support hospital food service operations. You will serve meals, manage meal ordering, and ensure compliance with HACCP guidelines while coordinating with nursing and dietary staff.

Candidates with direct customer service experience and familiarity with therapeutic diets are preferred. On-the-job training is provided, with full-time hours and a benefits package offered.

Qualifications

• Direct customer service experience preferred.
• Requires ability to communicate effectively with patients, nursing staff and dietitians.

Responsibilities

• Performs a variety of duties involved with food service for patients.
• Serves meals and snacks to patients in a professional manner.
• Maintains HACCP guidelines and quality control standards.
• Uses computerized diet sheets and patient meal orders; records intake and calorie counts.
• Communicates with nursing staff, nutrition techs and call center staff.

Skills

Customer service

Communication

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

• Facility: Sanford Med Ctr Fargo
• Location: Fargo, ND
• Address: 5225 23rd Ave S, Fargo, ND 58104, USA
• Shift: Varies
• Job Schedule: Full time
• Weekly Hours: 33.75
• Salary Range: $15.00 - $23.00

Job Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

• Req Number: R-0270614
• Job Function: Facilities and General Services
• Featured: No