Room Service Ambassador

Saint Francis Health System; Tulsa (OK); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Saint Francis Health System in Tulsa, Oklahoma, is seeking a Room Service Ambassador to instruct patients on the Room Service meal ordering system, assess patient ability, and assist with placing orders. You will engage with call center representatives and review diet basics as part of personalized meal service.

The role requires a high school diploma or GED, a valid Oklahoma Food Handler's permit, and at least 1 year in hospitality or hospital dietary settings.

Competenze

• High school diploma or GED, preferred.
• Valid Oklahoma Food Handler's permit.
• Minimum 1 year of experience in the hospitality industry or hospital dietary office setting, preferred.

Mansioni

• Presents SFHS Room Service Program to patients.
• Delivers and retrieves room service trays.
• Completes appropriate Room Service reports.
• Conducts patient intake studies as necessary.
• Resolves issues that may affect the delivery of patient meals.
• Acts as a liaison between patient and other departments as it relates to room service.

Conoscenze

Reasoning

Organizational skills

Time management

Oral and written communication

Teamwork

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Current Saint Francis Employees - Please click HERE to login and apply.Full Time11am-7:30pm w/ every other weekendJob Summary: The Room Service Ambassador instructs patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, and assists patients in placing orders, as needed. This role briefly reviews diet basics related to the personalized menu the patient receives and is in constant communication with call center representatives.Minimum Education: High school diploma or GED, preferred.Licensure, Registration and/or Certification: Valid Oklahoma Food Handler's permit.Work Experience: Minimum 1 year of experience in the hospitality industry or hospital dietary office setting, preferred.Knowledge, Skills and Abilities: Must have previous hospitality experience or prior experience in a hospital diet office setting. Must possess reasoning, organizational, and time management skills. Have strong oral and written skills, the ability to work well with others, and a working knowledge of Microsoft Office tools.Essential Functions and Responsibilities: Presents SFHS Room Service Program to patients. Delivers and retrieves room service trays. Completes appropriate Room Service reports. Conducts patient intake studies as necessary. Resolves issues that may affect the delivery of patient meals. Acts as a liaison between patient and other departments as it relates to room service.Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff.Special Job Dimensions: None.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Nutrition & Food Services Patient Meals - South CampusLocation:Tulsa, Oklahoma 74133Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.EOE Protected Veterans/Disability