Room Service Ambassador

University of Arkansas for Medical Science; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

An established healthcare organization is seeking a Room Service Ambassador to provide exceptional service to patients regarding their meal selections. This role is essential in ensuring that patients receive meals tailored to their dietary needs and preferences. The ideal candidate will possess strong customer service skills and be comfortable in a fast-paced environment. Join a collaborative team dedicated to improving patient care and making a meaningful impact in the lives of Arkansans. If you have a passion for service and a desire to contribute to a vital healthcare mission, this position is perfect for you.

Benefits

Medizinische, zahnärztliche und augenärztliche Pläne

Urlaubs-, Krankheits- und Feiertage

Bildungsrabatt für Mitarbeiter und Angehörige

Rentenbeiträge bis zu 10%

Basislebensversicherung bis zu 50.000 USD

Karrieretrainings und Bildungsangebote

Händler-Rabatte

Concierge-Verschreibungszustellung

Qualifications

• Erfahrung im Kundenservice oder im Gesundheitswesen ist von Vorteil.
• Gute Computer- und Telefonfähigkeiten sind erforderlich.

Responsibilities

• Hervorragenden Kundenservice bei Menüauswahlen bieten.
• Bestellungen telefonisch entgegennehmen und in das System eingeben.

Skills

Kundenservice

Telefonetikette

Computerkenntnisse

Education

High School Diploma/GED

Tools

Elektronisches Bestellsystem

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

05/06/2025

Type of Position: Job Type: Regular

Work Shift:

Sponsorship Available:

No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or questions about a job posting, please contact Human Resources at [e-mail].

Department: OPS | NUTRI Patient Food Call Center

Department's Website:

Summary of Job Duties: The Room Service Ambassador is responsible for assisting patients with menu selections, ensuring they receive meals and nourishments according to physician-prescribed diets, food allergies, and preferences. The role emphasizes providing excellent customer service to meet departmental goals.

Qualifications:

Minimum:

• High School diploma/GED plus computer skills.
• Basic keyboard skills and telephone etiquette skills.

Preferred:

• Experience in food service, customer service, or patient care setting.

Responsibilities:

• Provide excellent customer service during menu selections.
• Take food orders over the phone.
• Enter meal selections into the electronic system, update and record patient information.
• Adjust menu choices based on meal patterns, allergies, and preferences.
• Troubleshoot issues affecting patient satisfaction with food service.
• May perform other duties as assigned.

Additional Information:

Physical activity requirements include occasionally standing, sitting, walking, bending, crawling, crouching, kneeling, stooping, reaching overhead, lifting and carrying up to 10 lbs, pushing and pulling up to 10 lbs, using hands to handle or feel occasionally, talking and hearing continuously, and reading, concentrating, thinking analytically continuously. Visual requirements include color discrimination, depth perception, far and near visual acuity. The environment is inside a medical facility with moderate noise levels. No hazards are identified.

Salary Information: Commensurate with education and experience.

Required Documents to Apply: List of three professional references (name, email, business title).

Optional Documents: Proof of Veteran Status.

Special Instructions to Applicants:

All application materials must be uploaded to the University of Arkansas System Career Site at https://uasys.wd5.myworkdayjobs.com/UASYS. Do not send applications to the listed recruitment contact.

Pre-employment Screening Requirements: This position is subject to background checks, drug testing, and education verification. Criminal history will be evaluated in context.

Constant Physical Activity: Frequent physical activity, occasional physical activity.

Benefits Eligible: No