Room Service Ambassador

Uasys; Little Rock (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Little Rock is seeking a Room Service Ambassador to support patients with menu selections and ensure dietary needs are met. This entry-level, full-time position focuses on delivering excellent customer service and compliance with dietary preferences and food allergies.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Qualifications

• High school diploma/GED with computer skills required.
• Experience in a customer service or food service is preferred.

Responsibilities

• Assist patients with menu selections for meals.
• Take food orders and update patient information.
• Troubleshoot issues affecting patient satisfaction.

Skills

Customer Service

Telephone Etiquette

Basic Keyboard Skills

Education

High School diploma/GED

Job description

Join to apply for the Room Service Ambassador role at University of Arkansas System

3 days ago Be among the first 25 applicants

Join to apply for the Room Service Ambassador role at University of Arkansas System

Get AI-powered advice on this job and more exclusive features.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date

05/06/2025

Type of Position

Job Type

Regular

Work Shift

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department

OPS | NUTRI Patient Food Call Center

Department's Website

Summary of Job Duties

The Room Service Ambassador is responsible for assisting patients with menu selections, and ensuring the patients receive meals and nourishments in accordance with physician prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department's goals are met.

Qualifications

Minimum

• High School diploma/GED plus computer.
• Basic keyboard skills and telephone etiquette skills.
  
  

Preferred

• Experience in a food service, customer services or patient care setting.
  
  

Responsibilities

• Provides an excellent customer service experience when the patients are making menu selections.
• Take food orders over the phone.
• Make selections into the electronic meal selection, and updating and recording patient information.
• Corrects menu choices based on meal patterns, allergies and patient preferences.
• Trouble-shoots issues at the point of service affecting patient satisfaction with the food service.
• May perform other duties as assigned.
  
  

Additional Information

Stand

Occasionally

Sit

Continuously

Walk

Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead

Occasionally

Lift and carry weight

10 lbs or less

Push and pull weight

10 lbs or less

Use hands to touch, handle or feel

Occasionally

Talk

Continuously

Hear

Continuously

Taste or smell

Never

Read, concentrate, think analytically

Continuously

Physical Environment

Inside Medical Facility Environment

Noise Level

Moderate

Visual Requirements

Color discrimination

Depth perception

Far visual acuity

Near visual acuity

Hazards

None

Salary Information

Commensurate with education and experience.

Required Documents to Apply

List of three Professional References (name, email, business title)

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Frequent Physical Activity

Occasional Physical Activity

Benefits Eligible

No

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at University of Arkansas System by 2x

Sign in to set job alerts for “Ambassador” roles.

Little Rock Metropolitan Area 2 months ago

North Little Rock, AR $57,900.00-$81,000.00 6 days ago

North Little Rock, AR $12.00-$14.40 2 weeks ago

North Little Rock, AR $18.92-$20.07 4 days ago

Little Rock, AR $31,200.00-$31,200.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.