Room Service Ambassador

University of Arkansas; Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Room Service Ambassador to enhance patient care by assisting with menu selections and ensuring meals meet dietary requirements. This role emphasizes excellent customer service and attention to detail, ensuring patient satisfaction through effective communication and order management. Join a team dedicated to improving lives and providing quality service in a dynamic healthcare environment. If you are passionate about service and have a knack for organization, this opportunity is perfect for you.

Benefits

Health plans (Medical, Dental, Vision)

Holiday, Vacation, and Sick Leave

Education discounts for staff and dependents

Retirement with up to 10% matched contribution

Basic Life Insurance up to $50,000

Career training and educational opportunities

Merchant discounts

Concierge prescription delivery

Qualifications

• Must have a High School diploma/GED and basic computer skills.
• Experience in food service or customer service is preferred.

Responsibilities

• Assist patients with menu selections and ensure meal delivery.
• Take food orders and enter selections electronically.
• Adjust menu choices based on dietary needs and preferences.

Skills

Customer Service

Basic Computer Skills

Telephone Etiquette

Education

High School Diploma/GED

Job description

Job Application Instructions

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Position Details

Closing Date: 05/06/2025

Type of Position: Job Type: Regular

Work Shift:

No sponsorship available.

Institution Name: University of Arkansas for Medical Sciences

About UAMS

The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs that promote teamwork and diversity. We focus on improving patient care and the lives of Arkansans through collaboration.

Benefits and Perks

Benefits are available for benefits-eligible positions only and include:

• Health plans (Medical, Dental, Vision)
• Holiday, Vacation, and Sick Leave
• Education discounts for staff and dependents (undergraduate only)
• Retirement with up to 10% matched contribution
• Basic Life Insurance up to $50,000
• Career training and educational opportunities
• Merchant discounts
• Concierge prescription delivery on the main campus using UAMS pharmacy

Application Process

Review the position details and supplementary documentation before applying. To apply, click the Apply link/button.

The University of Arkansas is an equal opportunity institution. We do not discriminate based on age, race, color, national origin, disability, religion, veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions about Title IX can be directed to the University's Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Applicants must have proof of legal authority to work in the U.S. on their first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For assistance or questions about a job posting, contact Human Resources at [e-mail].

Department Details

OPS | NUTRI Patient Food Call Center

Job Summary

The Room Service Ambassador assists patients with menu selections and ensures they receive meals according to physician-prescribed diets, food allergies, and preferences, providing excellent customer service.

Qualifications

Minimum:

• High School diploma/GED plus computer skills
• Basic keyboard and telephone etiquette skills

Preferred:

• Experience in food service, customer service, or patient care

Responsibilities

• Provide excellent customer service during menu selections
• Take food orders over the phone
• Enter meal selections electronically and update patient information
• Adjust menu choices based on diets, allergies, and preferences
• Troubleshoot issues affecting patient satisfaction
• Perform other duties as assigned

Physical and Environmental Requirements

Details on physical activity levels, environment, noise level, visual requirements, hazards, and other physical demands are specified to ensure suitability for the role.

Salary and Application Requirements

Salary is commensurate with education and experience. Applicants must submit three professional references and optional proof of veteran status.

Additional Information

Contact [e-mail] for questions related to recruitment. All application materials must be uploaded via the UASYS career site. Do not send materials directly to the recruitment contact.

Pre-employment Screening

This position requires background checks, drug testing, and education verification. Criminal history will be evaluated in context.

Physical Activity and Environment

Details on physical activity levels and environment hazards are included to outline job demands.