Room Attendant S03, The Statler Hotel

Cornell University; Ithaca (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Cornell University’s Statler Hotel is seeking a room attendant to clean and inspect guest rooms to AAA four-diamond standards. This role is guest-facing, requiring a friendly introduction to guests and adherence to service quality.

The custodian will maintain linen room operations, support flexible schedules including nights, weekends, and holidays, and perform light to moderate housekeeping tasks with approved chemicals.

Qualifications

• Experience or commitment to diversity, equity, inclusion, and wellbeing.
• Ability to build inclusive relationships with students, faculty, staff, and community.
• High School education or GED preferred; basic reading and writing skills.
• Walking and standing 100% of the time.
• Ability to push housekeeping cart regularly.
• Reach overhead and below the knees, including bending, twisting.
• Light to moderately heavy housekeeping tasks with approved chemicals/equipment.

Responsibilities

• Clean and inspect hotel guest rooms to AAA four-diamond standards.
• Guest facing role; greet guests with a warm introduction.
• Maintain linen room operations.
• Work schedules may include night, weekend, or holiday availability.

Skills

Diversity & inclusion commitment

Inclusive relationships

High School education or GED

Walking and standing

Push housekeeping cart

Physical agility

Education

High School education or GED

Job description

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college’s vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college’s commitment to positively impacting society and fostering a collaborative learning environment.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.

The Statler Hotel, located on Cornell University’s campus, is renowned as “the premier hotel that teaches.” It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands‑on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state‑of‑the‑art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell’s hospitality program.

The position

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

A room attendant is responsible for cleaning and inspecting our hotel guest rooms, upholding our AAA four‑diamond cleaning standards. Room attendants are guest facing, a must greet our guests with a warm and comfortable introduction. The room attendant is also responsible for maintaining linen room operations. Working schedules are variable based on business needs, and may require night, weekend, or holiday availability.

Required Qualifications

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• High School education or GED preferred, basic reading and writing skills.
• Walking and standing 100% of the time.
• Ability to push housekeeping cart regularly.
• Reach overhead and below the knees, including bending, twisting, and pulling.
• Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.

Preferred Qualifications

• 2 years of experience in custodian or hotel room attendant position.

University Job Title

Custodian S03

Job Family

United Auto Workers

Level

S03

Pay Rate Type

Hourly

Pay Range

Refer to Union Pay Rates Link Below

Remote Option Availability

Onsite

Job Titles and Pay Ranges

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement.

EEO Statement

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world‑class education and career opportunities, to further the founding principle of “… any person … any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy‑related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-03-24