Room Attendant - PM

Fairmont Hotels & Resorts; Boston (MA); On-site; USD 30,629 - 43,623; Full time

Job summary

Fairmont Hotels & Resorts is looking for a Room Attendant to maintain clean and comfortable guest rooms while adhering to company standards. This role requires responding promptly to guest requests and ensuring timely cleaning of rooms.

The ideal candidate should have a high school diploma or relevant experience, strong attention to detail, and effective communication skills. The hourly start rate for this position is $26.95.

Qualifications

• High school diploma and/or experience in a hotel or related field preferred.
• Must be effective at listening and understanding concerns and issues raised by coworkers and guests.
• Ability to convey information and ideas clearly.

Responsibilities

• Maintain clean, comfortable, and attractive guest rooms.
• Respond promptly to guest requests.
• Ensure timely and proper cleaning of guest rooms.

Skills

Clear communication

Ability to work under pressure

Attention to detail

Education

High school diploma

Tools

Housekeeping cart

Vacuum

Disinfectant cleaner

Mop

Handheld device

Job description

Job Description

The Room Attendant is responsible for maintaining clean, comfortable, and attractive guest rooms while following company standards and safety and security procedures. This role ensures the timely and proper cleaning of guest rooms on a daily basis, while also responding promptly to guest requests, including turndown service requests, to help deliver a seamless and welcoming guest experience.

Qualifications

Education

• High school diploma and/or experience in a hotel or related field preferred.

Tools and Equipment

• Housekeeping cart
• Vacuum/broom
• Duster
• Rags
• Disinfectant cleaner
• Furniture polish
• Bathroom cleaner
• Cream cleanser
• Toilet bowl brush
• Sponge
• Mop
• Air refresher
• Keys
• Assignments in handheld device
• Laundry chute

Physical Requirements

• Long hours sometimes may be required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Mental Requirements

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

Additional Information

The hourly start rate is USD $26.95