Room Attendant

Fairmont Hotels & Resorts

Boston (MA)

On-site

USD 30,629 - 43,623

Full time

14 days+

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Benefits offered by this job

Employee Benefit card with discounts
Learning programs
Corporate Social Responsibility activities

Job summary

Fairmont Hotels & Resorts in Boston is looking for a Room Attendant to ensure guest rooms are clean, comfortable, and up to company standards. This position involves promptly responding to guest requests, contributing to a welcoming experience.

The ideal candidate should have a high school diploma or relevant experience. The role offers an hourly start rate of $26.95, along with several employee benefits including learning programs and discounted rates worldwide.

Qualifications

  • Experience in hotel or related field preferred.
  • Ability to lift up to 50 pounds occasionally.

Responsibilities

  • Maintain clean and comfortable guest rooms.
  • Respond promptly to guest requests.

Skills

Housekeeping
Customer service

Education

High school diploma

Tools

Housekeeping cart
Vacuum/broom
Duster
Disinfectant cleaner
Laundry chute

Job description

Job Description

The Room Attendant is responsible for maintaining clean, comfortable, and attractive guest rooms while following company standards and safety and security procedures. This role ensures the timely and proper cleaning of guest rooms on a daily basis, while also responding promptly to guest requests, to help deliver a seamless and welcoming guest experience.

Qualifications
  • High school diploma and /or experience in a hotel or related field preferred.
Tools and Equipment
  • Housekeeping cart
  • Vacuum/broom
  • Duster
  • Rags
  • Disinfectant cleaner
  • Furniture polish
  • Bathroom cleaner
  • Cream cleanser
  • Toilet bowl brush
  • Sponge
  • Mop
  • Air refresher
  • Keys
  • Assignments in handheld device
  • Laundry chute
Physical Requirements
  • Long hours sometimes may be required.
  • Medium work – Exerting up to 50 pounds of force occasionally, and /or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Mental Requirements
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
Benefits
  • Employee Benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Compensation

The hourly start rate is USD $26.95.

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