Room Attendant (On Call)

Loews Hotels & Co; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Loews Hotels & Co in St. Louis is seeking a detail‑driven Room Attendant to maintain spotless guest rooms and bathrooms, restock amenities, and report maintenance issues to ensure a welcoming, high‑quality guest experience.

You’ll need a guest‑centered approach, the ability to stand, walk, and lift up to 25 lbs, and flexibility to work varying shifts including weekends and holidays. Prior hotel or cleaning experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.

Education

High school diploma or equivalent

Job description

Live! by Loews – St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match


• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement


• Training & Development opportunities, career growth


• Tuition Reimbursement


• Pet Insurance


• Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You’ll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you’ll combine efficiency with care, delivering exceptional service that reflects Loews Hotels’ commitment to comfort and quality.

Who You Are

• Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise.


• Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.


• Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations.


• Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals.


• Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities.


• Veterans and military spouses encouraged to apply.

What You’ll Do

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.


• Replace linens, amenities, and report any maintenance issues promptly.


• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.


• Report lost items, suspicious behavior, and any irregularities to supervisors.


• Attend departmental meetings and assist in related areas when needed.


• Provide accurate information about hotel facilities and services to guests.


• Maintain professional appearance and adhere to uniform standards.


• Deliver friendly, helpful guest interactions that enhance satisfaction.


• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.


• Regular attendance in conformance with standards.


• May be required to work varying schedules to reflect business needs.


• Required to attend all mandatory training sessions and meetings.


• Perform other duties as assigned.

Your Qualifications Include

• High school diploma or equivalent work experience preferred.


• Previous experience in a cleaning role preferred.


• Previous experience in a hotel or resort environment preferred.


• Basic English skills preferred.


• Ability to walk, stand, reach and bend.


• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.


• Ability to work a flexible schedule, including weekends and holidays as required.