Room Attendant - MFYUA

InterContinental Hotels Group; Yuma (AZ); On-site; USD 22,000 - 24,000; Full time

Job summary

InterContinental Hotels Group is seeking a Room Attendant to keep our rooms and suites fresh and welcoming for guests after busy days. You’ll ensure rooms meet high standards, assist guests with requests, and log lost and found items, while staying organized and safe.

The role requires physical fitness, ability to lift up to 50 pounds, and flexibility to work nights, weekends, and holidays. Teamwork across departments is essential.

Qualifications

• Must be physically fit and on your feet most of the day.
• Ability to lift up to 50 pounds.
• Flexible shifts including nights, weekends, and holidays.
• Literacy in reading, writing, and basic maths.

Responsibilities

• Make sure rooms are at their best and meet high standards.
• Assist guests with requests and directions as needed.
• Keep supervisor updated on room service progress and repairs.
• Follow established safety procedures and wear protective equipment when required.
• Organize supplies and minimise waste across the housekeeping areas.
• Log and reunite lost and found items with owners.
• Maintain a smart appearance in uniform and teamwork with other departments.
• May assist with deep cleaning projects or turndown duties.
• Complete other duties as assigned.

Skills

Literacy skills

Physical fitness

Lift 50 pounds

Flexibility with shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $16.23 to $17.48. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.