Room Attendant - MFYUA

InterContinental 62s Group plc; Arizona; On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

InterContinental 62s Group plc is seeking a Room Attendant to ensure our rooms and suites are fresh and welcoming for guests after a busy day. You’ll keep spaces spotless and create a haven for guests to relax.

This role requires physical fitness, the ability to lift up to 50 pounds, and flexibility to work nights, weekends, and holidays. You’ll log lost and found items, assist with deep cleaning, and coordinate with other hotel departments to deliver top service.

Qualifications

• Physical role requiring standing most of the day.
• Ability to lift up to 50 pounds (23 kg) and push/pull heavy objects.
• Literacy in reading, writing and basic maths.
• Flexible attitude to shifts – nights, weekends and/or holidays.

Responsibilities

• Make sure rooms are clean and welcoming for guests.
• Assist guests with basic needs and directions.
• Keep supervisor updated on room service progress and repairs.
• Follow established safety procedures and wear PPE as required.
• Manage supplies and amenities, and minimise waste.
• Log lost and found items and reunite with owners.
• Maintain a smart appearance and wear the uniform with pride.
• Work with other departments to ensure high service quality.
• May assist with deep cleaning projects and occasional turndown duties.
• Take on other duties as assigned.

Skills

Physical stamina

Literacy skills

Flexible shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $16.23 to $17.48. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.