Room Attendant Housekeeping

Estancia La Jolla, A Noble House Hotel; San Diego (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts

401k after 1 year

On-Demand Pay

PTO

Complementary Parking

Meals

Job summary

Estancia La Jolla Hotel & Spa in San Diego seeks a detail-oriented Housekeeping – Room Attendant to maintain pristine guest rooms and public areas to ensure guest satisfaction.

Ideal candidates have at least one year of housekeeping experience, strong customer service skills, and basic computer abilities. Shifts may include AM/PM, weekends, and holidays.

Qualifications

• One year experience as Housekeeping-Room Attendant or equivalent experience and training desired.
• Prior housekeeping experience in a hotel environment is preferred.
• Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
• Requires basic computer skills to enter data, read, and interpret information.
• Ability to stand/walk for long periods of time.
• Ability to lift/move/pull moderate amounts of weight.
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.
• Experience within a hotel/resort environment.

Responsibilities

• Clean and supply all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction.
• Reports damage and mechanical deficiencies.

Skills

Patience

Empathy

Problem-solving

Customer service

Job description

ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB:

The Housekeeping-Room Attendant is responsible for cleaning and supplying all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Reports damage and mechanical deficiencies.

YOU:

To be successful in this position, we're looking for an amazing people connector who thrives on creating experiences and problem-solving. This role as the Housekeeping – Room Attendant requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

OUR CULTURE:

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts, offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

THE OFFER:

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.

Requirements

• One year experience as Housekeeping-Room Attendant or equivalent experience and training desired.
• Prior housekeeping experience in a hotel environment is preferred.
• Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
• Requires basic computer skills to enter data, read, and interpret information.
• Ability to stand/walk for long periods of time.
• Ability to lift/move/pull moderate amounts of weight.
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.

The ideal candidate will have:

• Experience within a hotel/resort environment.

At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.