Room Attendant Housekeeping

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance benefits

Hotel & restaurant discounts

Matching 401k

On-Demand Pay

PTO

Employee meals

Free parking

Job summary

Estancia La Jolla Hotel & Spa is seeking a Housekeeping – Room Attendant to clean and restock guest rooms and public areas in a timely, professional manner. The ideal candidate has at least one year of hotel housekeeping experience, excellent guest service and communication skills, and the ability to stand for long periods.

This role supports our Southern California boutique hotel with a focus on service excellence.

Qualifications

• One year experience as Housekeeping-Room Attendant or equivalent.
• Prior housekeeping experience in a hotel environment is preferred.
• Excellent customer service and communication skills.
• Basic computer skills to enter data and read information.
• Ability to stand/walk for long periods.
• Ability to lift/move/pull moderate amounts of weight.
• Able to work AM, PM, weekends and holidays.

Responsibilities

• Clean and supply all assigned guest rooms or other guest areas according to procedures.
• Report damages and mechanical deficiencies.
• Provide outstanding guest service and exceed guest satisfaction.
• Follow department standards and safety guidelines.

Skills

Guest service

Communication skills

Attention to detail

Stamina

Team player

Problem solving

Job description

ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

Job Type

Full-time

Description

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB:

The Housekeeping-Room Attendant is responsible for cleaning and supplying all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Reports damage and mechanical deficiencies.

YOU:

To be successful in this position, we're looking for an amazing people connector who thrives on creating experiences and problem-solving. This role as the Housekeeping – Room Attendant requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

OUR CULTURE

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts, offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

THE OFFER:

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.

Requirements

One year experience as Housekeeping-Room Attendant or equivalent experience and training desired.

Prior Housekeeping Experience In a Hotel Environment Is Preferred.

• Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
• Requires basic computer skills to enter data, read, and interpret information.
• Ability to stand/walk for long periods of time.
• Ability to lift/move/pull moderate amounts of weight.
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.

The ideal candidate will have:

Experience within a hotel/resort environment.

At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Salary Description

$25.00 per hour